A Professional PBX can be installed with feature rich tools including the following:
Call routing and management.
Advanced caller log reports which are easily downloaded in excel or PDF format and accessible via any web browser.
Voicemail which can be emailed to any email address, or accessed via your web browser.
An operator panel which can monitor your incoming phones lines from a central point on your pc.
Call recording for monitoring quality and customer service issues.
An easy to upgrade system which is not based on closed technology, so you can benefit from new services and features as they become available.